SmartTechnology Platform
STI’s SmartTechnology platform is at the heart of all of our solutions. Based on years of development, the STI SmartTechnology platform has been purpose-built to provide real-time transactional marketing solutions to the challenges facing the health care industry.
The fundamental process flow of the STI solution starts with the distribution of a type of payment or smart card to a patient, from either a health care professional, a pharmacist, or sometimes direct from the manufacturer. The smart card is uniquely and securely coded in a format that pharmacists easily recognize and accept, which may or may not be accompanied by a prescription, depending on the benefit being provided.
Once entered into the pharmacy system, the transaction gets securely routed to the STI SmartTechnology platform where, in real-time, sophisticated rules are applied to determine the exact benefit the patient receives. Payment is immediate and accurate. At the same time, powerful but anonymous data is collected by the SmartTechnology platform and made available to multiple stakeholders in either a raw or analyzed form.
Wrapped around the engine of the SmartTechnology platform is a rich set of applications, such as reporting, patient and physician portals, and predictive forecasting.
Some of the key attributes of the STI SmartTechnology platform are:
- Reliable and scalable to millions of transactions
- Highly secure and auditable
- Compliant with personal privacy laws
- Fully integrated and automated with adjudication, customer CRM, eHealth, and production systems
- Real-time access to business intelligence transaction information
- Sophisticated analysis, reporting, and forecasting capabilities
Contact us today to see the power of the STI SmartTechnology platform in action.

