We provide solutions for every aspect of the patient healthcare journey.
How we support positive health outcomes for Canadians.
For nearly two decades, STI has designed industry-leading patient support solutions in collaboration with pharmaceutical manufacturers across Canada, enabled by innovation in reimbursement and PSP technology to provide unparalleled patient engagement, support, and insights.
Patient Support Programs
Patient-first program design, customized to meet the needs of your patients and program stakeholders through omnichannel journeys, bilingual case support, EMR integration, and more.
Reimbursement Solutions
Tailored solutions to meet your requirements and your patient's needs, powered by STI's decades of experience and innovation in financial reimbursement and patient assistance.
Data, Insights, and Reporting
STI's industry-leading and innovative program analytics provide near real-time insights on millions of program claims, enrolments, adoption and more, with a focus on protecting patient privacy.
Marketing and Regulatory Support
Our team of healthcare marketing specialists streamline every step of the process in creative design, content development, promotion, and regulatory approval for smooth, effective program and campaign launches.
Program Marketing
Program Awareness
Patient Enrolment
Financial Assistance
Reimbursement Navigation
Patient Engagement
Ongoing Support
We are a full-service and in-house creative agency
Program Marketing
Patient Onboarding
Program Awareness
Easy-to-use and integrated enrolment process
Patient Enrolment
Savings at pharmacy
Financial Assistance
Streamlined workflow
Reimbursement Navigation
Patient-centric engagement
Patient Engagement
Customized services
Ongoing Support
The Free Prescription Savings Card Used by Over 2.5 Million Canadians
Launched in 2012, innoviCares was the first card in Canada to coordinate multiple manufacturers and their products on a single, agnostic, patient-focused program.
Available to Canadians at no cost, innoviCares works directly at pharmacy to provide patients with a simple way to access savings on their brand-name medications.
The Community Pharmacy-led Patient Support Program
A new model for efficient and sustainable delivery of patient support services in Canada that focuses on:
- Patient-centricity and choice
- Reconnecting patients with community pharmacists and local healthcare professionals
- Leverages common pharmacy workflows and services like coaching, education, and identification of adherence barriers
- Actionable insights and measurable outcomes
Our clients include
