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Financial assistance cards for your patients

Improving access and choice for Canadian patients is at the heart of all we do. We have developed numerous types of STI card programs that provide patients with savings on medications. Each program provides reimbursement towards the medication expense on behalf of the patient, paying up to 100% of the prescription cost when presented at pharmacy for prescribed, participating medications.

STI card programs are free for patients, as they are fully funded by third-party payers like government, pharmaceutical manufacturers, and/or institutions and are processed just like any other drug insurance card. Our cards can be presented at virtually any community pharmacy in Canada.

Our online self-enrolment portals for high-cost specialty drugs make it easy for patients to obtain financial assistance by reducing barriers and steps to therapy.

How it works

STI card programs were created with the workflow of healthcare professionals in mind: no extra steps or lengthy paperwork. More than 50,000 physicians and 9,000 pharmacies use STI cards each year to allow millions of Canadian patients to save money on participating medications at pharmacy annually.

Patient Receives Card

Patients can receive a card from many sources, including online, their physician (EMR print-out and physical cards), or their pharmacist.

Patient Presents Card

Patients can present a card along with their prescription to their community pharmacy of choice.

Processed at Pharmacy

The pharmacist processes the STI card the same way any other insurance card would be processed, using standard electronic adjudication.

Card Pays

The card will pay all or some of the prescription cost and coordinates as primary, secondary, or payer of last resort depending on the STI program recommendation outlined on the back of the card.

Learn about how benefits are coordinated for STI cards

View Info Sheet

Coverage on 75+ medications, all on a single card

The free innoviCares® card allows your patients to receive financial assistance on more than 75 brand-name medications and healthcare products.

When patients create an online innoviCares profile, they gain access to additional savings on non-prescription items, adherence tools, and medication tracking to help support positive health outcomes.

Order innoviCares cards

The Value of STI Card Programs

STI card programs are more than a vehicle for prescription reimbursement. They support the healthcare system to improve health outcomes for Canadian patients through:

Better access to medication
Improved Adherence
Patient safety
No additional costs to other plans

Protection of Patient Privacy

STI respects privacy concerns and takes the protection of information very seriously. STI has a privacy officer and governance policies in place that evaluate and ensure that STI complies with Canada’s Anti-Spam Legislation (CASL), all Canadian federal privacy laws, for example, the Personal Information Protection and Electronic Documents Act (PIPEDA) and all provincial privacy laws, for example, the Personal Health Information Protection Act (PHIPA) in Ontario and “An Act respecting the protection of personal information in the private sector” in Québec.